FAQ
Got questions about our products or services?
Frequently Asked Questions
Got questions about our products or services? Our FAQ section provides quick and clear answers to common queries. Dive in to learn more about Qanlam Co., Ltd. and how we can serve your rechargeable battery needs.
We offer flexible shipping solutions based on your needs:
International express delivery (DHL, FedEx, UPS)
Air freight for urgent bulk orders
Ocean freight for large-volume shipments
We can also work with your preferred freight forwarder if needed.
If you require a bulk purchase (OEM, ODM, or wholesale quantities), simply:
📄 Submit your inquiry via our Contact Us form
📧 Email your product specifications and estimated quantities
Our sales team will respond within 12 hours with a detailed quotation, including lead time, payment terms, and logistics options.
All USB rechargeable lithium batteries are:
Packed in UN-approved materials for safe transportation
Labeled according to IATA, IMDG, and DOT regulations
Shipped with MSDS and UN38.3 test reports if required
Special packaging (e.g., palletization, anti-static bags) is available upon request.
Yes, we offer sample units for product evaluation:
Samples are typically available from stock
Standard sample delivery time: 3–5 working days
Sample charges may be refunded after bulk order confirmation
Please contact us with your sample request and project details.
Absolutely. We provide customization services, including:
Private labeling and branded packaging
Customized battery dimensions, voltages, or connectors
Built-in special protection circuits (BMS customization)
USB-C, Micro-USB, or dual-port charging options
Contact our engineering team to discuss your project needs.
We implement strict quality control measures, including:
Raw material verification (cell grade, BMS components)
Full charge-discharge cycle testing
Aging tests at different temperatures
UN38.3, CE, RoHS, FCC compliance certifications
100% final inspection before shipment
Our production follows ISO 9001:2015 certified processes to guarantee consistency and reliability.
